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Helping Homeowners

Finding Customer Contact Information in the Pro App

We’re always working on improving the HomeAdvisor Pro app, so it may look a little different than the last time you opened it. Here’s a guide to finding customer contact information in the Pro app, on the Pro site, and from your lead notification emails.

Customer Email in the Pro App:

  1. Open your lead
  2. Tap the 3 dots in the upper right hand corner
  3. Under “More Actions”, select “Send Email”
  4. Select “Open in Your Email App” or “Copy Email Address”

Customer Phone Number in the Pro App:

  1. Open your lead
  2. Tap the phone icon in the lower left hand corner
  3. Call the homeowner directly, or copy the phone number

On the lead notification email:

  1. The phone number and email show up in the body of the email
  2. Copy the email address, send an email or call directly from this email by clicking on the number or email address

On the Pro site:

  1. Click into the leads tab
  2. Click on the lead you want to contact
  3. The phone number and email address will be on the lead details screen
  4. Copy the phone number or email address, or email the customer directly from this page

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